Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather information you voluntarily share. This includes your name, company name, email address, phone number, delivery addresses, and any specific preferences for your floral needs. We also collect payment details when you place orders, though this is securely processed by our payment partners.

For our corporate clients, we might obtain additional business information such as company registration details, preferred delivery timelines, and budget constraints. This helps us deliver a service that is aligned with your business requirements.

Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to enhance site performance and to understand how clients locate our services.

How We Use Your Information

We primarily use your personal information to fulfill floral orders and deliver top-tier customer support. This includes processing orders, coordinating deliveries, creating personalized arrangements based on your preferences, and communicating about your service needs.

We also utilize information to enhance our services and the overall website experience. This helps us identify which corporate floral options are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

Verdant & Vine respects your privacy and does not sell your personal information to third parties. We only share information when it is necessary to deliver our services or when required by law.

We may share essential information with trusted service partners who assist us in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they provide to us.

We may disclose information if required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with diligence and deploy suitable technical and organizational safeguards to guard it. This involves safe storage of data, encrypted transmissions, and restricted access to personal information within our company.

Although we employ robust security controls, no online transmission method is perfectly secure. We continuously enhance our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights with respect to your personal data. Depending on governing laws, you may be entitled to view, amend, erase, or limit how your information is used.

To exercise these rights, contact us via the details at the end of this policy. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only for as long as needed to provide our services and meet legal obligations. Retention durations depend on the data type and the purpose for which it was gathered.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie preferences via your browser settings. Nevertheless, turning off specific cookies might impact site functionality. For in-depth details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy relates solely to Verdant & Vine and our site. We are not accountable for the privacy practices of external sites.

We recommend that you examine the privacy policies of any third-party sites you access through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, services, or applicable laws. When significant updates occur, we will update the "Last Updated" date at the top of this policy.

We recommend reviewing this policy periodically to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.